Privacy Policy

Last updated: 10 July 2026

Cleargrow (“Cleargrow”, “we”, “us” or “our”) is a digital growth studio based in Sydney, New South Wales, Australia. This policy explains what personal information we collect, how we use and protect it, and the choices you have. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using this website or contacting us, you agree to the collection and use of information as described here.

Information we collect

We only collect information we actually need. That includes:

• Details you give us. When you submit our contact form or email us, we collect your name, email address, any website address you choose to share, and the contents of your message.
• Information from a project. If you engage us, we may collect further business and contact details needed to carry out the work, as set out in our separate written agreement with you.
• Technical and usage data. Like most websites, our hosting and analytics tools may automatically record limited technical information such as your approximate location, browser and device type, and how you move through the site. This helps us keep the site secure, reliable and useful.

We do not knowingly collect sensitive information, and we do not seek personal information from children.

How we use your information

We use the information we collect to:

• respond to your enquiry and discuss potential work;
• provide, deliver and support the services you engage us for;
• operate, secure, maintain and improve this website;
• send you relevant updates where you have asked us to; and
• meet our legal, accounting and record-keeping obligations.

We will not use your information for a purpose unrelated to the one it was collected for without your consent, unless we are permitted or required to by law.

Cookies and analytics

This website may use essential cookies and privacy-conscious analytics to understand how the site is used in aggregate. You can control or block cookies through your browser settings; some parts of the site may not work as intended if you do.

Disclosure to third parties

We do not sell your personal information. We may share it only with trusted service providers who help us run our business — for example website hosting, email delivery, analytics, cloud storage and, where relevant to a project, the software platforms and AI tools we build with. These providers are only permitted to use your information to provide their service to us.

We may also disclose information where required or authorised by law, or to protect our rights, safety or property.

Overseas disclosure

Some of the service providers and platforms we use store or process data on servers located outside Australia. Where this happens, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

How we store and protect your information

We take reasonable technical and organisational steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, but we work to keep the information we hold safe and to limit access to those who need it.

How long we keep it

We keep personal information only for as long as we need it for the purposes described above, or as required to meet our legal and record-keeping obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Your rights

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate or out of date. You can also ask us to stop sending you updates at any time. To make a request, email us at hello@cleargrow.com.au. We will respond within a reasonable time.

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page, with the “last updated” date above reflecting the latest change.

Contact us

Questions about this policy or your personal information? Email hello@cleargrow.com.au, or write to us at Cleargrow, Sydney, New South Wales, Australia.

This policy is provided for general information and is not legal advice. We recommend you review it with a qualified professional before relying on it for your business.